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Discount & Promotional Codes

Discount & Promotional Codes - Terms and Conditions


These terms and conditions apply to Promotional Discount Codes which can be used to receive a special discount via TILT Professional Makeup websites or shopping in-store. The Promotional Discount Codes may be unique or generic codes. Please read these terms and conditions carefully before redeeming Promotional Discount Codes from our website or in-store. 
These terms and conditions may change for future promotions. You may also be provided with specific terms and conditions for the relevant Promotional Discount Codes which will explain in detail how to redeem them and any restrictions which apply. When Provided, you should also read those specific terms and conditions carefully before redeeming those specific Promotional Discount Codes. If no additional terms and conditions are provided these general terms and conditions (relating to Discount & Promotional Codes) apply. 
If you have any queries on these terms please contact us before placing any order online or by telephone or making a purchase in-store and redeeming Promotional Discount Codes.


1. INFORMATION ABOUT US
2. HOW THESE TERMS APPLY TO THE REDEMPTION OF PROMOTIONAL DISCOUNT CODES
3. ABOUT YOU
4. TERMS RELATING TO THE REDEMPTION OF PROMOTIONAL DISCOUNT CODES
5. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
6. LAW AND JURISDICTION
7. QUESTIONS OR COMPLAINTS 


1 ABOUT US

www.tiltmakeup.com ("site", “website”) is a site operated by TILT PROFESSIONAL MAKEUP LIMITED ("we", “us”). We are registered in England and Wales under company number 8517760 with our registered office at 96 Upper Walkway, West Yard, Camden Lock Place, London NW1 8AF. Our VAT number is 171 1609 29


2 HOW THESE TERMS APPLY TO THE REDEMPTION OF PROMOTIONAL DISCOUNT CODES

2.1
These terms and conditions (together with any relevant documents referred to in them (including the Website terms of use) set out the terms relating to the redemption of Promotional Discount Codes ("Discount Codes") via our site to you when ordering products via our site or redeeming them while shopping in-store.
The details of any promotional discount will be set out in the description of the specific promotion and, if needed, in the specific terms and conditions for that Discount Code.
These terms and conditions do not apply to Gift Vouchers when or if that option is made available.
Please note that our standard terms and conditions of sale apply in respect of any orders placed using Discount Codes and the Website terms of use for using our site also apply.
Please click here for our General Terms and Conditions

2.2 
By confirming your order using the Discount Codes you are accepting these terms and conditions. Any terms which you seek to impose in respect of the order for Discount Codes through the website will not form part of any contract between us. Please read these terms and conditions carefully. If you have any queries on these terms please contact us before ordering with redemption of  Discount Codes.

2.3
To the extent that there is any conflict or inconsistency between these terms and conditions and the Privacy Policy the following order of precedence will apply:
Product terms and conditions of sale (Professional Use Only, if applicable)
Promotional Discount Codes terms and conditions;
Website terms of use;
Privacy Policy.

2.4
We recommend that you print a copy of these terms and conditions for your future reference.


3. TERMS RELATING TO THE REDEMPTION OF DISCOUNT CODES

3.1 
How To Redeem Discount Codes: You must enter the Discount Code during the checkout process when placing your order online or quote the Discount Code when placing your order over the counter otherwise the discount will not be applied to your order. 

3.2
If you have any problems please do not hesitate to contact us via e-mail at sales@tiltmakeup.com or via telephone at +44 (0)20 7485 0500

3.3 
Terms and Restrictions Relating to the Redemption of Discount Codes: Discount Codes will have a unique or generic code and can be redeemed against orders of certain products (excluding gift vouchers), online at TILT Professional Makeup’s site and in-store only. Never by telephone. Please see the specific Discount Code terms, if applicable,  for details of the type of product orders to which you can apply your Discount Code. Any restrictions on the type of products against which you can redeem your Discount Codes will be set out in the specific terms for the Discount Codes. By default, and as of May 2014, the ZUCA, Mr Dashbo and Bluebird FX ranges are always excluded from the scope of any  Discount & Promotional Codes.

3.4
Only one Discount Code can be used per order of Product. 

3.5
You cannot use a Discount Code in conjunction with any other sales discounts or promotional offers unless the specific terms relating to the Promotional Discount Codes state that you can combine the Promotional Discount code with other offers. This restriction also applies, with no exceptions, to the Personal Discount Code issued to members of teh TILT Pro Scheme.

3.6 
Generally, Discount Codes can only be used for one order. Please check the specific terms relating to your Discount Codes to see whether you can use your Discount Code more than once.

3.7
The Discount Code will expire on the date specified in the specific terms relating to the Discount Code. You cannot use the Promotional Discount Code after this date. 

3.8
Discount Codes have no cash redemption value and cannot be transferred or assigned.

3.9 
If the specific terms relating to the Discount Code state that the discount is subject to a minimum purchase amount, postage and packing charges do not count towards the minimum purchase amount. 

3.10
You must not publish or distribute the Discount Codes. Failure to do so, will result in the cancelation of your code.

3.11
Our standard terms and conditions of sale apply in respect of any orders placed using Discount Codes and the Website terms of use for using our site also apply.Please click here for our Terms and Conditions

3.12
Cancellations Returns and Faulty Goods The terms and conditions of sale for the applicable type of Product shall apply in respect of the cancellation of your order, non-receipt of Product, incorrect/faulty/defective goods and your general right to return Product and if you are entitled to a refund under such terms and conditions then the refunds policy set out in the applicable terms and conditions of sale shall apply except that we will credit the refund to your account on our site but you will not be entitled to a refund of the amount of the Discount Code because this amount was already deducted from the original total costs of your order when the Products were ordered (unless the specific terms relating to your Discount Codes state otherwise).
Please refer to the terms and conditions applicable to the type of product order as set out in clause 2.1 above for the relevant refunds policy. 

3.13
Lost Promotional Discount Codes: We are not liable for any lost Discount Codes but if you do lose your Discount Code please contact our Customer Services for further assistance at sales@tiltmakeup.com or via telephone at +44 (0)20 7485 0500

3.14
Incorrect/faulty/defective Promotional Discount Codes: If your Discount Code does not work, please contact Customer Care for assistance, by email at sales@tiltmakeup.com or via telephone at +44 (0)20 7485 0500 or via post at TILT Professional Makeup Customer Care, 96 Upper Walkway, West Yard, Camden Lock, London NW1 8AF, United Kingdom.


4. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

4.1
We have the right to revise and amend these terms and conditions of sale from time to time including to reflect changes affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our site's capabilities..

4.2 
You will be subject to the policies and terms and conditions of sale in force at the time that you use your Discount Codes, unless any change to those policies or these terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).


5. LAW AND JURISDICTION

5.1
These terms and conditions will be governed by English law. Any dispute or claim arising out of or in connection with these terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.


6. QUESTIONS OR COMPLAINTS?

6.1
If you have any queries at all regarding the site, the products featured on the site or any of the terms, please do not hesitate to contact us via e-mail at sales@tiltmakeup.com or via telephone at +44 (0)20 7485 0500 or via post at TILT Professional Makeup Customer Care, 96 Upper Walkway, West Yard, Camden Lock, London NW1 8AF, United Kingdom, and we will be more than happy to assist you.

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