We're here to help - Call us - 020 7485 0500

Privacy & Cookies Policy

This privacy policy sets out how TILT Professional Makeup uses and protects any information that you give TILT Professional Makeup when you use this website.

 

We respect your privacy and value our relationship with you.  We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


TILT Professional Makeup may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

 

YOUR DATA

 

What we collect

We may collect the following information:

  • Your name
  • Job title
  • Billing address
  • Shipping address
  • Contact number
  • Email address
  • Payment details*
  • Demographic information such as postcode, preferences and interests

 * Your payment details and bank details are collected by the website, but only stored by WorldPay or PayPal, depending on which payment method you use, and will not be stored by us.

 

Who do we share this info with?

The below is shared with our courier DPD when you place an order with us to attempt to facilitate the successful delivery of your order:

  • Your name
  • Your shipping address
  • Your email and mobile/landline (DPD uses these to send you text/email updates of your shipment and delivery time slot)
  • Your order number

 

The below is shared with our courier Royal Mail when you place an order with us to attempt to facilitate the successful delivery of your order:

  • Your name
  • Your shipping address
  • Your order number

     

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We use your information to attempt to successfully deliver products/services you purchase online or by phone,
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have opted in.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

     

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

     

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer's hard drive.

    Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website.

     

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

     

    Site Statistics

    We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. TILT Professional Makeup uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us here.

     

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@tiltmakeup.com or write to us at 'TILT Professional Makeup, 21 Ferdinand Street, London, NW1 8EU, United Kingdom

     

    We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like to amend, delete or obtain a copy of the information held on you please email us at: info@tiltmakeup.com or write to 'TILT Professional Makeup, 21 Ferdinand Street, NW1 8EU London, United Kingdom'.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

     

    last updated 05/05/18

     

    Search our store